---
title: "SMS Analytics and Reporting | Quick Send Business"
description: "SMS analytics for business texting: delivery rates, failures, opt-outs, and campaign performance so teams know what is working before the next send."
url: "https://quicksendbusiness.com/business-texting/sms-analytics"
---

[Home](/)[Business Texting](/business-texting)SMS Analytics

SMS analytics

# SMS analytics you can act on

Delivery rates, failures, and opt-outs in one view. See how each campaign performed while sends are still in flight, not days later in a spreadsheet.

[Start Free](/signup)

## What is SMS analytics for business texting?

SMS analytics is the reporting layer on top of your outbound and inbound texting. It answers whether messages were delivered, how many failed at the carrier, and how many recipients opted out. For teams running campaigns and day-to-day customer texts, those numbers matter as much as the copy itself. Quick Send Business surfaces campaign stats and workspace-level metrics so marketers and operations leads can adjust lists, timing, and message length before the next blast.

## Metrics teams track in Quick Send Business

### Per-campaign stats

Sent counts, delivery progress, and completion status while a campaign runs, plus summary numbers when it finishes.

### Delivery rate

See what percentage of messages carriers accepted so you can spot list or registration issues early.

### Failures & errors

Identify spikes in failed sends that may point to bad numbers, throttling, or registration gaps.

### Opt-out tracking

Monitor STOP replies over time to keep audiences compliant and avoid texting people who opted out.

### Analytics dashboard

Workspace-level views complement individual campaign screens so leaders see trends across sends.

### Send-over-send comparison

Use prior campaign results to refine the next message, list, and schedule instead of repeating the same blast.

## Why analytics belong on the texting platform

-   Catch deliverability problems during the send, not after customers complain.
-   Tie opt-outs back to specific campaigns to improve consent and copy.
-   Give leadership one place to review texting performance alongside inbox volume.
-   Reduce guesswork when budgeting credits and planning the next campaign.

## Frequently asked questions

### Are campaign stats updated in real time?

### Do opt-outs show up in analytics?

### What causes failed SMS deliveries?

### Can we use analytics for executive reporting?

### Does analytics account for multi-segment messages?

## More platform features

-   [All business texting features](/business-texting)
-   [Shared InboxTeam inbox with assignment and thread history](/business-texting/shared-inbox)
-   [Contact ManagementLists, tags, CSV import, and search](/business-texting/contact-management)
-   [Templates & SchedulingMerge fields, saved replies, scheduled sends](/business-texting/templates-and-scheduling)

## Popular industries

-   [EventsMeasure blast delivery before doors open](/events)
-   [Real estateSee which listing alerts get delivered](/real-estate)
-   [Churches & nonprofitsTrack announcement reach and opt-outs](/churches)

## Send campaigns with clear SMS analytics

Track delivery, failures, and opt-outs from the same platform you use to text customers.

[Start Free](/signup)[See Pricing](/pricing)

### Just texting friends, family, or a small group?

Quick Send for iPhone sends personalized mass texts right from your phone. No registration, no monthly platform.

[Get the iPhone app](https://quicksendapp.com)