SMS analytics
SMS analytics you can act on
Delivery rates, failures, and opt-outs in one view. See how each campaign performed while sends are still in flight, not days later in a spreadsheet.
What is SMS analytics for business texting?
SMS analytics is the reporting layer on top of your outbound and inbound texting. It answers whether messages were delivered, how many failed at the carrier, and how many recipients opted out. For teams running campaigns and day-to-day customer texts, those numbers matter as much as the copy itself. Quick Send Business surfaces campaign stats and workspace-level metrics so marketers and operations leads can adjust lists, timing, and message length before the next blast.
Metrics teams track in Quick Send Business
Per-campaign stats
Sent counts, delivery progress, and completion status while a campaign runs, plus summary numbers when it finishes.
Delivery rate
See what percentage of messages carriers accepted so you can spot list or registration issues early.
Failures & errors
Identify spikes in failed sends that may point to bad numbers, throttling, or registration gaps.
Opt-out tracking
Monitor STOP replies over time to keep audiences compliant and avoid texting people who opted out.
Analytics dashboard
Workspace-level views complement individual campaign screens so leaders see trends across sends.
Send-over-send comparison
Use prior campaign results to refine the next message, list, and schedule instead of repeating the same blast.
Why analytics belong on the texting platform
- Catch deliverability problems during the send, not after customers complain.
- Tie opt-outs back to specific campaigns to improve consent and copy.
- Give leadership one place to review texting performance alongside inbox volume.
- Reduce guesswork when budgeting credits and planning the next campaign.
Frequently asked questions
More platform features
Send campaigns with clear SMS analytics
Track delivery, failures, and opt-outs from the same platform you use to text customers.
Just texting friends, family, or a small group?
Quick Send for iPhone sends personalized mass texts right from your phone. No registration, no monthly platform.
